Remote Support

/Remote Support
Remote Support2018-02-14T09:31:02+00:00

Instant Remote Support

We support our customers quickly through web-based, on-demand remote support sessions.
We can setup and manage computers and printers effortlessly, completely secure and reliable

ENTER SESSION ID NUMBER BELOW

This is an online remote support software that helps us establish a secure connection with your computer. We can then assist you with the setting up of print drivers and scanning etc.

Yes. It’s absolutely secure. All transmissions take place through Industry Standard Security using SSL/128-bit AES encryption protocols. This is the same standard used in Online Banking and Payment transactions.

Our remote support software needs to work with anti-virus to be compatible. We have worked hard to ensure our software is compatible with all major anti-virus software.

How to join a remote session

  1. Enter the Session ID provided into the box above and click connect.
  2. This will open a download page. Click Download and run the software.

Stop/Start Sharing

By default, once the session is started, your computer gets shared and the control is passed to our Technician. If the you want to pause screen sharing and remote control, you can can click ‘Stop Sharing’ tab at any time. You can resume screen sharing by clicking ‘Start Sharing.’

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.