Help When You Need It

Find solutions to your queries using the online Knowledge Base.

Need help with you machine?

Lets us help you with the Ricoh online Knowledge Base. Its a quick an easy way to find answers to frequently asked questions and solve your troubleshooting problems.

Go to Knowledge Base

The Ricoh Knowledge Base is an online searchable database to help you with your trouble shooting needs. It can help you with everything from error messages and paper jams to toner replacement and print problems.

The Knowledge Base uses the secure HTTPS security protocol. This creates a secure channel to the Knowledge Base server and gives you the best possible protection from ‘eavesdroppers’ to ensure that your questions are safe and confidential.