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Knowledge Base

Help When You Need It

Find solutions to your queries using the online Knowledge Base.

Need help with your machine?

Lets us help you with the Ricoh online Knowledge Base. Its a quick an easy way to find answers to frequesntly asked questions and solve your troubleshooting problems.

The Ricoh Knowledge Base is an online searchable database to help you with your trouble shooting needs. It can help you with everything from error messages and paper jams to toner replacement and print problems.

The Knowledge Base uses the secure HTTPS security protocol. This creates a secure channel to the Knowledge Base server and gives you the best possible protection from 'eavesdroppers' to ensure that your questions are safe and confidential. 


Product downloads, software updates and more.

Knowledge Base

Quickly find answers on using your device.


Place orders quickly and efficiently online.


Place service calls and request support online.

Ricoh Smart Device Print&Scan

Ricoh Smart Device Print&Scan is a smart device app able to perform printing and scanning by easily and securely connecting smart devices and multifunction products and printers. It is also able to print data residing in cloud storage and upload scanned data to cloud storage. Supporting work styles not bound by the constraints of location, Ricoh Smart Device Print&Scan will make your business even smarter.


Contact Us

G&T Office Equipment
Unit 5 Orwell Court
Hurricane Way
SS11 8YJ

Tel: 01268 766500
Fax: 01268 766530
Email: info@gtoffice.co.uk

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