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You Can Use iSupport anytime, Day or Night

Log a call with our Technical Support Team who will investigate and call you back

iSupport for Instant Call Logging

G&T iSupport makes it simple for you to submit a support request for your equipment. This service is designed to be intuitive to use with straightforward steps to help you get support quickly and efficiently. 

You can use the iSupport service anytime, day or night and be assured that your request will reach the right recipients here at G&T. We will respond as soon as possible. It really is the best way to contact us for all your support needs.

Its Worth Trying The Knowledge Base First
The Ricoh Knowledge Base is an online searchable database to help you with your trouble shooting needs. It can help you with everything from error messages and paper jams to toner replacement and print problems.

iSupport for Instant Call Logging

 iSupport Form

Please Print A Counter Sheet to find your meter readings and serial number.
Then complete the form below if you would like to make a request for support.
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How To Print A Counter Sheet

Step 1.
 Press the User Tools key.
Step 2.
Select or press the Counter button on the display.
Step 3.
You will see the counter screen.
Step 4.
Select or press the Print Counter List button.
Step 5.
Please refer to your Counter List print-out. You need to locate the following items:

  1. Serial Number
  2. Total Counters for Colour and B&W


Product downloads, software updates and more.

Knowledge Base

Quickly find answers on using your device.


Place orders quickly and efficiently online.


Place service calls and request support online.

Ricoh Smart Device Print&Scan

Ricoh Smart Device Print&Scan is a smart device app able to perform printing and scanning by easily and securely connecting smart devices and multifunction products and printers. It is also able to print data residing in cloud storage and upload scanned data to cloud storage. Supporting work styles not bound by the constraints of location, Ricoh Smart Device Print&Scan will make your business even smarter.


Contact Us

G&T Office Equipment
Unit 5 Orwell Court
Hurricane Way
SS11 8YJ

Tel: 01268 766500
Fax: 01268 766530
Email: info@gtoffice.co.uk

Quick Contact